Large, distributed sales and distribution teams making constant market visits, with seasonal spikes on top. In a thin-margin business, the unclaimed GST across all those trips isn't a rounding error, it's margin, left on the table.
Frequency, surges, and a margin structure that turns small leaks into meaningful ones.
Individual trips are short and cheap; there are just enormously many of them. The GST per ticket is trivial, the GST per year, across the whole field force, is not.
Festive pushes and launches double travel overnight. Whatever manual invoice-tracking existed doesn't survive the surge, and the surge is exactly when the spend is highest.
At FMCG margins, recovered GST doesn't just reduce a cost line. It behaves like new margin, the equivalent of meaningful extra sales, without selling one more unit.
One quarter of field-force travel, reconciled trip by trip. On the left, the odometer. On the right, what it quietly builds.
Market visits, store checks, distributor reviews, each too small to chase alone, each carrying its sliver of claimable GST.
At typical category margins, that's the profit on roughly 0 of incremental salesearned without shipping a single extra case.
In a business that fights for basis points on shelf, a 8% tax on every flight is not a rounding error.
Roughly 8% GST rides on every domestic ticket your field force books. Across a distributed team and a festive calendar, that's a margin programmecurrently running unclaimed.
Book a free reconciliation review, one field-force quarter shows you the number.