Platform  /  SkyBoard  · module 04 of 06 · delivery layer · the portal
04  ·  SkyBoard  ·  Your team’s portal

The one place
your team comes
when there’s an answer to find.

SkyBoard is the customer portal of the TraCarta platform: reconciled reports, airline documents, the action queue, the audit dossier, all the work that needs a human eye, organized around what to do next, not what columns exist.

SkyBoard Acme Travel Co. · finance ops
Q3 FY25-26 PR
Recoverable ITC this cycle ₹ 28.74 L of ₹ 34.18 L total airline GST · 84% recovery
Closes 31 Dec 18 days remaining
Recover 10,847 ₹ 28.74 L · ready to book Open pile
Hold 1,284 ₹ 3.42 L · awaiting 2B Open pile
Pursue 567 ₹ 1.61 L · action required Open pile
Forfeit 149 ₹ 0.41 L · documented & closed Open pile
Waiting on your team 4 of 567 · sorted by urgency
UK 0910 · #08414 2B reports value short by ₹20. Raise with Vistara. Priya · due 16 Dec Pursue
EY 0203 · #08416 Credit note matched. Reverse original posting via SkyIQ. Auto-queued · today Adjust
QP 0987 · #08417 2B filed under sister-entity GSTIN. Route to Bombay entity. Rajiv · due 18 Dec Refile
AI 0712 · #08398 Invoice missing 14 days post-flight. Open airline ticket. Priya · overdue Dispute
Finance ops Tax associates Controllers Auditors CFO + read-only seats
The four piles

Organized around
what to do next.
Not what columns exist.

Most finance dashboards greet you with a table and some filters. SkyBoard greets you with four piles: one for each verdict from SkyLedger. Open the pile that needs you, act on what’s inside, close the loop. No triage. No “where do I start.”

Pile · Recover Ready to book

All three records agree. Credit is real. SkyIQ has drafted the journal. Your controller approves, the entry posts via SkyConnect. The biggest pile, the fastest workflow.

Typically 80–90% of cycle volume.
Pile · Hold Awaiting 2B

Airline invoice and booking agree, 2B hasn’t posted yet. Nothing to do today, SkyDox runs the next 2B sweep automatically and re-evaluates. The pile shrinks itself.

Auto-resolved over 1–2 cycles.
Pile · Pursue Action required

Value drift, missing invoice, cross-GSTIN routing. Each item has a recommended action and a suggested owner. Assign, follow up, mark resolved. The pile your team actually spends time in.

Per-cycle assignment workflow.
Pile · Forfeit Documented & closed

Blocked credits, expired claims, rule-disqualified entries. Not recoverable, not negotiable, but documented for the audit chain. Closed cases: visible, defensible, no further action.

Read-only after closure.
Three workflows

Three people use SkyBoard.
Each one gets a different surface.

The finance ops lead runs the cycle. The tax associate works the Pursue pile. The auditor downloads the document pack. SkyBoard knows which role you logged in as and shows you the surface that matches.

Persona 01 Finance ops lead

Runs the cycle. Logs in on month-end Monday. Wants to see, in 30 seconds, whether this cycle is on track, where the work is, and what their team needs to handle.

Cycle dashboard · Q3 FY25-26 on track
Recovery 84%
Cycle close 18 days
Pursue open 567
Assigned to team 412
cycle-on-cycle view available · export to ops review pack
Persona 02 Tax associate

Works the queue. Logs in daily. Wants exactly one screen: the Pursue pile, filtered to items assigned to them, sorted by urgency. Open, act, mark resolved, move to the next.

My Pursue queue · Priya live
UK 0910 · Vistara · ₹20 drift Raise w/ supplier due 16 Dec
AI 0712 · Air India · missing inv Open ticket overdue
6E 4422 · IndiGo · CN unmatched Reconcile due 18 Dec
SG 1156 · SpiceJet · refile Route to BLR due 20 Dec
4 of 42 assigned · mark resolved with one click
Persona 03 Auditor

Pulls the pack. Logs in once or twice a year. Wants the year’s reconciled report, the source PDFs for sampled invoices, and the audit trail for anything they want to drill into. No training, read-only.

Audit bundle · FY24-25 ready
Annual recon report · xlsx, 12 sheets Download 3.4 MB
Source invoices · 47,212 PDFs Bundle & download ~890 MB
Verdict change log · all overrides View / export CSV / PDF
2B reconciliation trail · per-month Download 12 files
read-only seat · date-scoped access · no platform training required
Anatomy of an invoice

Click any line.
See everything.

Open any invoice from any pile and you land on the case view, the verdict, the three records that produced it, the recommended action, the audit trail, and the source PDF. The whole story of the credit on one screen.

CASE #08414 · Vistara · UK 0910 · 22 Oct 2025 Verdict · Pursue
Airline invoice ₹ 910.00
22 Oct 2025
07AAACA0808L1Z9
INV/P3N5W7/0042
GSTR-2B ₹ 890.00
22 Oct 2025
Same GSTIN
Value short by ₹20
Your booking ₹ 910.00
PNR P3N5W7
TRV-BOM
Matches airline
Recommended action

2B understates the credit by ₹20. Raise an amendment request with Vistara’s GST team. SkyLedger will re-evaluate on the next 2B sweep; if amended, the invoice moves to Recover.

Open supplier ticket · pre-filled draft →
22 Oct 09:14 Invoice retrieved by SkyDox from Vistara portal
22 Oct 09:14 Parsed · 30 fields extracted · hash logged
26 Oct 18:42 GSTR-2B entry pulled by SkyConnect
27 Oct 02:08 Verdict Pursue assigned by SkyLedger · conf 96%
27 Oct 09:30 Assigned to Priya · due 16 Dec
PDF
UK_0910_P3N5W7.pdf Vistara tax invoice · 1 page · 84 KB
Download →
Download everything

The documents your auditor will ask for. Already packaged.

Three bundle types cover most audit needs. All bundles include the source PDFs, the reconciliation evidence, and the verdict chain. Pulled by date, by entity, by airline, or by case.

PDF

Per-invoice

A single invoice’s full dossier, source PDF, extracted fields, verdict, audit trail, journal posting if any. The view your team uses to defend a single line.

Contains: source PDF · extracted JSON · verdict log · assignee history · linked postings
ZIP

Per-cycle

A full filing-cycle bundle. The recon report (xlsx, multi-sheet), all source PDFs (zipped by airline), and the cycle-level audit trail. The pack your tax team hands to a CA.

Contains: recon.xlsx · PDFs by airline · verdict summary · pursue-pile closeout · cycle position
YR

Per-year (audit pack)

Annual audit bundle. Every cycle’s recon, every source PDF, every verdict override, every supplier correspondence. The one-folder answer to most statutory audit requests.

Contains: 4 cycles · all PDFs · override log · reversal trail · cross-year matching
Configured for your team

A portal three people use shouldn’t look the same to all three.

SkyBoard knows who you are and what you do. Roles, the cycle calendar, and notifications all adapt, so each person sees a portal that fits them, not a generic one.

Roles & access

Tax associate, controller, auditor, CFO

Each role sees the surface that matches the job. Auditors get read-only with date-scoped access. Controllers get approval queues. Tax associates get the Pursue pile. The CFO gets the position view. No role-confusion, no over-permissioning.

Cycle calendar

Filing dates as first-class objects

SkyBoard is built around your filing calendar. GSTR-2B sweep dates, return filing deadlines, year-end close. The portal counts down to what’s next, surfaces what needs to happen before, and archives what’s done.

Notifications

Only what your team needs to know

No badge-spam, no email firehose. The tax associate gets a daily Pursue digest. The controller gets approval queue alerts. The CFO gets a cycle-close summary. Each person, only the signal that matters for their role.

Portal questions

What your team will ask.

How many users can we have? Is pricing per-seat?

No per-seat pricing. SkyBoard seats are unlimited within your organisation. Add tax associates, controllers, finance ops, and auditors as needed, the cost stays tied to invoice volume, not headcount.

Can our auditor have a read-only login?

Yes, both your internal audit team and your external CA. Auditor seats are read-only by default, date-scoped to the audit period, with full access to source documents and verdict trails. No training required.

Mobile, tablet, or just desktop?

Desktop and tablet are first-class. Mobile is supported for the most common workflows, opening an item, checking status, approving from a queue, but the deeper recon work assumes a real screen. Most teams find this matches how they actually work.

Can we customize what columns we see?

Yes, per user. Column layouts save per-pile and per-role. Add airline filters, custom date ranges, cost-centre groupings, or any metadata your booking export carries. Save views, share them with your team, set defaults.

How does user training work? Will our team need it?

For the day-to-day work, opening a pile, working an item, downloading a document, no training is needed. For controllers and finance ops who configure rules, cycles, and integrations, we run a 90-minute onboarding session and provide a written playbook. Most teams are running independently within a week.

Can we white-label SkyBoard for our own clients?

If you’re a travel management company delivering TraCarta to your corporate clients, yes, SkyLink wraps SkyBoard in your brand end to end. See the SkyLink page for the white-label specifics.

A live preview

See SkyBoard with your data on it.
Three days to first cycle.

We’ll set up a SkyBoard preview environment with one cycle of your real airline invoices and bookings. Your team logs in, walks through the workflows, sees what the portal looks like populated with their actual numbers. Three days from today.

Request a SkyBoard preview