Engagement Models

Three doors. One firm.

A travel tax engagement can take many shapes, recovery, advisory, audit defence, structuring. We hold one firm with three commercial models, and pick the right one in discovery.

Decided in discovery

First engagement, < 4 weeks

The three doors

Pick the door that fits the shape of your programme.

Same firm, same tax desk, same engine. Every model covers airline GST recovery and hotel GST recovery in equal measure, the difference is how the engagement is priced and what risk it commits to. We pick the model in discovery; you don't have to know which one you want before you start a conversation.

Volume-based

Fixed annual fee

A predictable annual fee, scaled to your travel volume and entity count. Budgeted upfront, invoiced monthly, no surprises. For programmes that already know roughly what they spend on travel and want the recovery to operate as a line item, not a percentage bet.

Ideal for

Large enterprises with predictable travel spend, finance teams that want budget certainty above all.

What's included

Airline GST recovery, end-to-end
Hotel GST recovery, including portal e-invoice retrieval
Continuous reconciliation against your filings
Tax desk opinions on every disputed item
ERP posting through AlignIQ
Monthly recovery report & quarterly review

Discuss this model

Per-invoice

Linear unit economics

A fixed fee per invoice processed, regardless of recovery outcome. The simplest model for programmes whose volume varies materially month to month, or for travel management companies running aggregated volume across multiple clients.

Ideal for

Mid-market enterprises with variable spend, and TMCs running TripConnect under their own brand.

What's included

Airline invoice processing, per invoice
Hotel e-invoice processing, per invoice
Reconciliation, opinion, and posting on each
Tiered pricing as monthly volume increases
White-label option for TMC engagements
Self-serve dashboard for invoice tracking

Discuss this model

Contingent

% of net ITC recovered

We are paid a percentage of the input tax credit we actually recover. No recovery, no fee. This is how a first engagement typically begins, we share the risk because we believe the recovery is there to be made.

Ideal for

Risk-averse buyers, first engagements, pilots, and CFOs who want recovery proven before committing to a longer-term shape.

What's included

Diagnostic on twelve months of airline travel
Diagnostic on twelve months of hotel travel
Active recovery on identified credits
Tax desk opinion on every claim
Clear evidence trail for audit defence
No fee until recovery is realised

Discuss this model

How a model gets picked

Three questions, in the first call.

We don't ask you to pick a model from a table. The right model is a function of three things about your programme, we surface them in discovery and tell you which door to walk through.

How predictable is your travel spend?

If you can tell us, within a fair margin, what twelve months of airline and hotel spend will look like, fixed-fee pricing converts that predictability into budget certainty for your finance team.

Routes to Volume-based

How distributed is your hotel programme?

Hotel GST is harder than airline because it is location-bound. Multi-state stays against a limited set of GSTINs create real ITC leakage. If your hotel programme spans many states, or your monthly invoice volumes swing widely, per-invoice economics keep the work clean and traceable.

Routes to Per-invoice

Is this your first engagement with us?

First engagements typically run on contingent pricing, you commit nothing, we commit the work, and the firm gets paid a share of what we recover. After the first year, most clients move to one of the other two models.

Routes to Contingent

Start the conversation

The model is decided in discovery. The work begins after.

Tell us about your travel programme. We'll review the last twelve months of spend, identify where recovery sits, and propose the engagement model that fits. The diagnostic is on us.

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