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GST Refund Recovery
Export, inverted-duty and excess-balance refunds sit with the department for months, stalled by queries, deficiency memos and missing documents. We take every claim from filing to your bank account.
Illustrative · one company
Not claims filed, not orders passed. We track every refund until it is credited, and report that number.
How our fees workGST refunds belong to your company. But between the application and the bank credit sit acknowledgements, queries, deficiency memos, verification and orders, and each one can stall a claim for months.
Most finance teams file the claim and move on to the next deadline. Queries go unanswered. Deficiency memos mean starting again. And every refund has a two-year time limit, after which the money is simply gone.
This practice exists to own the whole journey: sizing what's refundable, building a claim that survives scrutiny, answering the department, and following each rupee until it's credited.
A refund stuck with the department is working capital you've already earned but can't use. Set your numbers to see what the delay costs and how close your oldest claim is to the time limit.
Financing cost of cash you've earned but can't use.
Every refund type has its own rules, documents and weak points. Choose one to open its file: what's refundable, where claims stall and what we prepare.
Six stages sit between filing a refund and seeing the money. The amber loop is where most claims lose months: a deficiency memo sends the claim back to the start.
Stage 1
The claim is filed on the portal with statements and supporting documents.
Weak point: incomplete documents
Stage 2
The department accepts the claim as complete, or it doesn't.
Weak point: silent delays
Stage 3
Missing or inconsistent details. The claim returns to the start and must be refiled.
Weak point: months lost
Stage 4
Questions on eligibility, calculations and reconciliations, each with a response deadline.
Weak point: unanswered queries
Stage 5
The claim is sanctioned in full or in part. Partial rejections can be contested.
Weak point: partial rejection
Stage 6
The money reaches your account. This is the only stage that counts.
Where we're measured
Simplified view. Stage names and time limits depend on the refund type and current rules; we confirm them for each claim.
Our systems keep every claim, document and deadline in view. Our specialists build claims that hold up and answer the department until the money is paid.
We review every open period, find what's refundable and rank claims by value and time limit.
AutomatedSpecialistStatements, reconciliations and supporting documents prepared so the claim is complete the first time.
AutomatedSpecialistEvery query and deficiency memo answered on time. We appear before the department where needed.
SpecialistEach claim tracked stage by stage in your refund tracker until the money is in your bank, including interest where due.
AutomatedSpecialistWhat you receive
From the first assessment to the money in your bank: the documents we prepare for each claim, and how you follow its progress. Select one to see a sample.
Some companies have one large backlog. Others file refunds every month. We price to match, and agree the model in writing before any work begins.
A set fee for each refund application, from building the claim to credit. You know the cost upfront.
A fixed monthly or quarterly fee to run every refund cycle: sizing, filing, replies and follow-up, all year.
A share of what is actually credited to your bank, agreed in advance. Invoiced only after the money arrives.
About getting GST refunds paid.
Refunds of unutilised credit on exports of goods and services, inverted duty structures, excess balance in the electronic cash ledger, supplies to SEZs, deemed exports, and tax paid under the wrong head. We assess each during the free review.
Yes. Most refunds must be claimed within two years of the relevant date, which depends on the type of refund. Periods close to that limit are the first thing we look for.
Not necessarily. A deficiency memo means the application was incomplete. It can usually be refiled with the missing details, within the time limit. We rebuild the claim so it's complete the second time.
Yes. We prepare replies to every query, attend hearings where needed and keep the claim moving, with your authorisation.
The rules provide for interest on refunds that aren't paid within the prescribed time. We track eligibility and claim it where it applies.
You choose the model that suits you: a fixed fee per claim, an annual fee to manage every refund cycle, or a success fee on what is credited to your bank. We recommend one after the free assessment and agree it in writing before work begins.
General information only, not tax advice. We confirm eligibility and time limits for your specific facts during the engagement.
Share your refund history and returns. Within two weeks, we'll show you what's refundable, what's at risk of the time limit, and how we'll get it paid.
Start recovering your refunds