The terms on which this website is offered and the frame within which our engagements run. Written plainly, because terms you can't read aren't terms, they're traps, and we don't set those.
These Terms of Service ("Terms") govern your use of the website operated by TraCarta India Private Limited ("TraCarta"). By accessing it, you accept them. Professional engagements, the actual reconciliation and recovery work, are governed by separately executed engagement agreements; where those agreements and these Terms differ, the engagement agreement prevails for that engagement.
TraCarta India Private Limited provides specialist services relating to airline GST: collation and verification of invoices, reconciliation against GSTR-2A/2B filings, identification and valuation of gaps, and, under applicable plans, follow-up with airlines for correction and recovery. Descriptions on this website are informational summaries; the binding scope of any engagement is defined in its agreement.
Content on this website, including illustrative figures, animations and examples, is provided for general information and is expressly marked illustrative where used. It is not legal, tax or financial advice, and should not be relied upon as such. Positions on claimability depend on facts specific to each business; our engagements address those facts formally, this website does not.
You agree not to misuse the website:
The TraCarta name, wordmark, this website's design, text, visualisations and underlying code are the property of TraCarta or its licensors. You may view and share links to this website freely; reproduction of substantial portions, or use of our marks, requires our prior written consent. Client materials remain the client's; our engagement work product is governed by the engagement agreement.
The website does not create any payment obligation. Fees, payment terms, service levels and the allocation of responsibilities for any engagement are set out in the engagement agreement and its schedules.
Information shared with us in the course of enquiries and engagements is treated as confidential, used solely for the purpose it was shared, and protected as described in our Privacy Policy and Security & Trust page. We are happy to execute mutual NDAs before substantive discussions.
The website is provided "as is" and "as available". While we maintain it with care, we do not warrant that it will be uninterrupted, error-free, or that its informational content is complete or current at every moment. Recovery outcomes described on this website are illustrative; actual outcomes depend on each client's facts, filings and the conduct of third parties, including airlines.
To the maximum extent permitted by law, TraCarta shall not be liable for indirect, incidental, special or consequential losses arising from use of this website. Liability arising from engagements is governed and limited by the relevant engagement agreement. Nothing in these Terms excludes liability that cannot be excluded under Indian law.
These Terms are governed by the laws of India. Courts at Gurugram, Haryana shall have exclusive jurisdiction over disputes arising from use of this website, subject to any arbitration or dispute-resolution mechanism agreed in an engagement agreement.
We may revise these Terms; the effective date above reflects the current version, and continued use after publication constitutes acceptance.
Questions, requests or grievances under this policy may be addressed to our Grievance Officer at legal@tracarta.in or by post to our registered office in Gurugram, Haryana. We acknowledge grievances promptly and aim to resolve them within the timelines prescribed under applicable law.