Banking, Financial Services and Insurance
Staff fly for training, audits and reviews across hundreds of branches mapped to state GSTINs.
Where Airline Credit Usually Leaks
The patterns we see most often in Banking, Financial Services and Insurance. Your company’s picture will differ; the review shows by how much.
What We Do First
Most relevant service: Airline GST Reconciliation
- Map branches to state GSTINs
- Build a clean eligible-credit base for the 50% option
- Prepare files internal audit can sign off
Case Study
Airline GST Reconciliation · Private bank · 600 branches
Matching Travel Invoices Across Hundreds of Branch Registrations
Context
The bank has about 600 branches, mapped to state GSTINs across 27 states and union territories. Staff fly for training, audits and regional reviews, and branch staff often booked tickets themselves. Like many banks it had opted under Section 17(4) to avail 50 per cent of eligible input tax credit each month, so every rupee of eligible travel credit was worth half its value, but still worth claiming.
The Challenge
Over two financial years the bank's staff took about 38,000 flights. Tickets were billed to whichever GSTIN the booking branch used, often not the state where the traveller worked or where the cost was borne. Many had no GSTIN at all.
Because the 50 per cent option applies to eligible credit as a whole, the bank needed a clean base before claiming. The earlier year was close to its Section 16(4) limit, and internal audit wanted any claim to be fully supported.
What We Did
Our systems pulled every invoice from the airline portals and linked each ticket to the traveller's home state using HR data. Tickets were sorted by correct GSTIN, wrong GSTIN and missing GSTIN, then valued.
Specialists had airlines reissue invoices to the correct state, applied the bank's 50 per cent option correctly, and prepared a file for internal audit. The Head of Tax decided only on travel booked for group entities.
The Outcome
38,000 tickets were matched and ₹2.4 cr of credit was claimed, after applying the 50 per cent restriction. Every claim is supported by an invoice in GSTR-2B.
Each month's invoices are now checked for all state GSTINs and flags wrong-state tickets in IMS before the return is filed.
Where the Recovered Amount Came From
₹ L
Illustrative.
Timeline
- Weeks 1–3Invoices pulled, tickets mapped to traveller states
- Weeks 4–7Gaps valued, wrong-state tickets ranked by time limit
- Weeks 8–13Airline reissues and eligibility review, audit file prepared
- Weeks 14–16Credit claimed, monthly recovery statement started
Banks using the 50 per cent option still gain from a clean, complete credit base.
Map every ticket to the traveller's state, not the booking branch.
Prepare the audit file as you go, not afterwards.
Illustrative case study based on a typical engagement. Client name withheld and details changed to protect confidentiality. Open the full case study
Fly Like This? Let’s Look at Your Tickets.
Share 15 days of air tickets. Within two weeks, a partner shows you what you were entitled to, what you claimed and what you can still recover.
Request a reconciliation review